Choosing and implementing the right IT platform for your subscription business is a prerequisite for growth and for providing modern user journeys.
A subscription management system is the cornerstone of any subscription infrastructure. We know the landscape of suppliers and we can help you choose and implement the right solution for you.
Operating a subscription business entails vastly different IT and billing procedures than in traditional businesses. Choosing the right tools for subscription management, billing and cash collection is crucial for securing a succesful implementation and operation of a subscription model.
Key Activities & Deliverables
Planning & scheduling
The purpose of this phase is to ensure the right foundation for a project that engages the relevant stakeholders and delivers on time and within budget.
Business requirements analysis
It is essential to identify the functional requirements that the new solution must meet. Together with the business, we define the key requirements in areas such as data models, subscription logic, billing and payment methods, and more. At the same time, we outline how the new system will support the company’s strategic ambitions.
Solution modeling
Building on the functional requirements, we identify the key strategic choices regarding system and vendor selection. We then design the future system landscape for the subscription business to understand how the new subscription system will integrate within the broader infrastructure.
Vendor selection and tender documents
We identify the vendors that best align with the business strategy and requirements, qualifying them for the tender process. We then finalize a Request for Proposal (RFP) along with other necessary tender documents.
Tender process
Based on responses from the selected vendors, reference visits, and further analysis of their solutions, we compile a solid decision-making foundation for selecting a new vendor—evaluating both strategic fit and financial viability.
Selection and negotiation
The final vendor is chosen, and through a thorough contract and negotiation process, we ensure the best possible solution for both the business and the vendor. The signing of the contract marks the final step in this project.
Results & Customer Value
Many experienced subscription businesses have faced significant challenges when selecting and implementing a new subscription system. Why? Because it is an extremely complex process, especially when migrating from an existing system to a new one while still ensuring continuous value delivery to customers—and accurate billing.
By bringing Subscrybe on board for this journey, you gain a partner with extensive experience from similar projects, who understands both the potential pitfalls and the landscape of available providers.
Following the project, an essential phase begins—the implementation of the chosen solution. In many cases, we remain involved in the project all the way through to the final go-live of the new system.
Relevant articles and insights
Relevant Cases & Podcast Episodes
Note: Our podcast, Subscription Talks, is in Danish.
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